Admission & Policies
Admission Policy
Each guest should have a valid government-issued ID and the credit card used to purchase services for check-in. The name on the ID and credit card must match. Remember to bring your bathing suit and clean inside sandals. WORLD SPA provides robes and towels throughout your stay.
Please note that prices and services are subject to change without notice
Treatment Center Policies
To schedule an appointment for your Treatment or Journey please book online at www.worldspa.com, call (718) 500-3772 or email [email protected]. Guests with confirmed spa appointments do not have to purchase admission in advance. Your appointment will guarantee you availability on the day of your service and you will be able to pay your admission cost at time of check-out if you stayed longer than your complimentary allotted time in our facilities.
Advance Treatment and Journey reservations are strongly recommended, as we often book up weeks in advance. We cannot guarantee that we will be able to accommodate walk-in appointments.
All 50-minute treatments include 1 additional hour of complimentary access* to WORLD SPA to be used before or after the scheduled treatment time.
All 80-minute treatments include 1.5 additional hours of complimentary access* to WORLD SPA to be used before or after the scheduled treatment time.
Any time past the allocated complimentary hour will incur a $25/hr charge.
To ensure a positive experience, please arrive at the facility at least 30 minutes before your scheduled treatment time to complete check-in, change, and shower, if needed.
*Access time begins upon check-in.
To better serve you and customize your service, each Treatment or Journey is inclusive of a 5-minute consultation period with your service provider.Spa prices are subject to taxation where applicable.
For your convenience, a suggested 20% gratuity will be added to all Spa Treatments and Journeys. Please note, at your discretion, the gratuity amount can be adjusted at time of checkout. Prices and service offerings are subject to change without notice. Please check our website or call us for the latest prices and service offerings. All images shown are for illustration purposes only and actual products utilized in WORLD SPA may vary.
Dining Policy
Outside food and beverages are strictly prohibited. Our Lounge offers an extensive menu of alcoholic and non-alcoholic beverages and food options.
For your convenience, a suggested 20% service fee is included at the WORLD SPA Lounge. The gratuity amount can be adjusted at the time of checkout.
Food and beverages are strictly prohibited in and by the pool area, and inside all the saunas, banyas, and hammams. Guests are welcome to enjoy their food and drinks at designated Lounge areas.
Please note that prices and menu are subject to change with or without notice.
- WORLD SPA is an Adult-only facility.
- An Admission Pass Mon - Fri includes an unlimited access to the facility.
- An Admission Pass Sat - Sun & Holidays includes a 4-hour access to the facility. Each additional hour will be charged at $25.
- A VIP Experience Admission Pass Fri, Sat or Sun includes an unlimited access to the facility.
- A valid government-issued ID and a credit card with a matching name are required for check-in for all party members.
- For all cancellations, please contact Guest Services at (718) 500-3772 or email [email protected].
- All Spa Treatments and Journey cancellations require an advance notification of at least 48 hours prior to the original date and time of the reserved service.
- Group booking of 4 or more guests requires a minimum 7-day advance notification.
- No-shows will be charged at 100% of the cost of the Treatment or Journey.
- Reservations are pre-paid in full including taxes.